These Terms of Service apply to product sales, personalization, payment, production, packaging, and delivery services offered by BabaModern via babamodern.com.
Placing an order signifies acceptance of these Terms of Service.
1. Order process
The customer selects the products they wish to purchase, adds them to the cart, and completes the payment steps.
An order reaching the system does not automatically mean unconditional acceptance of the order. The order may be approved after payment verification, stock availability, personalization suitability, production feasibility, and security checks.
BabaModern may reject or cancel an order in the following situations:
- Payment not being approved
- Suspicion of fraud
- Product being out of stock
- Production being technically impossible
- Incorrect price or product information
- Illegal personalization request
- Incomplete or invalid delivery information
- Detection of misuse in previous customer transactions
If an order is canceled, the collected amount will be refunded via the payment method used.
2. Order confirmation
After the order is completed, an order summary or confirmation notification may be sent to the customer electronically.
The customer must check the order confirmation; if there is an error in the name, size, color, address, or product option, they must contact info@babamodern.com as soon as possible.
Changes may not be possible after production has started.
3. Personalization information
Personalization information entered by the customer may be sent to production exactly as written.
BabaModern is not responsible for:
- Spelling errors
- Uppercase/lowercase preferences
- Missing names
- Incorrect dates
- Incorrect numbers
- Incorrect visuals or files
- Incorrect size and color selections
entered by the customer.
BabaModern is not obligated to verify the customer's spelling, punctuation, or proper nouns unless it explicitly offers a different service.
4. Design preview
For some personalized products, a design preview may be offered before production.
The customer's approval of the design preview means they accept the name, text, color, layout, and other elements shown in the design.
After customer approval, only production differences caused by BabaModern will be considered errors.
If no response is received from the customer within the specified period, the order may be sent to production based on the information provided during the order, or production may be delayed.
5. Production times
Production time and shipping delivery time are different from each other.
The production times stated on the product page or during the order process are estimates. Times may vary due to peak seasons, personalization, material supply, technical malfunctions, public holidays, and force majeure.
If an order is requested to be delivered by a specific date, BabaModern will make reasonable efforts; however, a specific date guarantee is not formed unless a written and explicit delivery guarantee is provided.
6. Payment
Payments are made using the payment methods offered on the site.
The customer declares that:
- They are the legal user of the payment instrument they use,
- Their payment information is correct,
- They have the necessary authorization for the payment transaction.
Orders will not be completed for transactions rejected by the bank or payment institution.
BabaModern may not directly store full security information for payment cards; payment transactions may be carried out through authorized payment service providers.
7. Campaigns and discount codes
Discount codes:
- Can be used within the specified period,
- May not be combined with other campaigns,
- Cannot be paid in cash,
- Do not apply to past orders,
- May be limited to a single use,
- May be canceled in case of misuse.
Discounts resulting from technical errors or unauthorized sharing may be considered invalid to the extent permitted by law.
8. Delivery
Delivery is made to the address specified by the customer during the order.
It is the customer's responsibility to ensure that address information is correct and complete.
In case of incorrect or incomplete address, undelivered package, inability to reach the recipient, or similar reasons attributable to the customer, an additional shipping fee may be requested for re-delivery.
Delivery dates are estimated. The shipping company, weather conditions, heavy workload, customs, official procedures, natural disasters, and other uncontrollable circumstances may cause delays.
9. Transfer of risk
Mandatory legislative provisions regarding product delivery and transport risk apply to consumer transactions.
If the customer uses an independent carrier of their own choosing other than the carrier offered by BabaModern, risks that may arise will be evaluated according to applicable law.
10. Undelivered orders
If the customer refuses delivery or fails to collect the package within the specified time, the product may be returned to BabaModern.
For standard products, procedures are followed taking into account mandatory expenses and the customer's legal rights.
For personalized products, since the product cannot be sold to another customer, failure to collect it does not automatically entitle the customer to a refund.
11. Ownership and commercial use
The physical product belongs to the customer upon full payment of its price.
However, designs, photographs, illustrations, or other intellectual property rights belonging to BabaModern on the product are not considered transferred to the customer.
Written permission from BabaModern may be required for resale, reproduction, scanning, conversion to digital files, or use in commercial production of the products.
12. Use of products
Products must be used as specified in the product description or care instructions.
Damage resulting from incorrect assembly, incorrect cleaning, outdoor use of a product not suitable for outdoor conditions, excessive humidity, heat, sunlight, chemical products, or physical impact is not considered a manufacturing defect.
13. Force majeure
Natural disaster, fire, war, epidemic, strike, infrastructure outage, cyber-attack, supply issues, public authority decisions, cessation of transportation systems, and similar events beyond BabaModern's reasonable control may be considered force majeure.
In these situations, obligations may be deferred to the extent of the event's impact. The consumer's rights arising from mandatory legislation are reserved.
14. Complaints and disputes
Customers can send their requests regarding orders to info@babamodern.com.
The parties will first try to resolve the dispute through good-faith communication.
Consumers' rights to apply to consumer arbitration committees, consumer courts, and other authorized authorities are reserved.
15. Severability
If any of these terms become invalid or unenforceable, the validity of the other provisions will not be affected.
The invalid provision will be applied in the closest valid form permissible by applicable law.
16. Contact
BabaModern
Email: info@babamodern.com
Website: babamodern.com